Really great products come with a warranty and service to match. We wouldn't expect you to trust our products if we didn't believe in them ourselves. We're certain that Playaways will live up to your high expectations—as well as your listeners'. We are so confident in the quality of our products that in addition to our One-Year Limited Warranty, we are now offering a Lifetime Replacement Program.

Lifetime Replacement Program
Return/Exchange Form

In the unlikely event that your Playaway malfunctions after our One-Year Warranty expires, you are covered under the same terms of our warranty, and can order a replacement of the same title for $14.99 USD ($24.99 CAD).

We look forward to continuing to serve you through our Lifetime Replacement Program. As always, you can contact our Customer Support Team at (877) 893-0808 x120 if you have any questions.